Finding a Good Care Home: Doing your Pre-Visit Research
- Martyn Dawes
- May 9
- 3 min read
Choosing a care home for someone you love is a life-changing decision. Alongside emotional challenges, you should consider practical details and the desire to ensure the best quality of life possible. Conducting thorough online research before scheduling visits can make this process smoother and help you make informed choices. In this blog post, we'll outline effective strategies for researching care homes.

Understanding the Importance of Research when looking for a Good Care Home
Researching care homes goes beyond simply looking at a few locations. It is crucial for ensuring that your loved one will be in a safe, supportive, and vibrant environment. By doing pre-visit research, families can pinpoint homes that meet specific needs, like dementia care, nursing services, or community engagement. For example, a survey by the Care Quality Commission (CQC) found that over 80% of families noted a significant improvement in their loved ones’ quality of life when they were in a care home tailored to their individual needs. This proactive approach can transform your visits into meaningful evaluations.
Start with the CQC Website
The Care Quality Commission (CQC) is the independent regulator of health and social care in England and can be your most valuable resource for information on care homes.
What to Look For
When navigating the CQC website, pay attention to the following details about care homes:
Ratings: Aim for homes that are rated ‘Good’ or ‘Outstanding.’ In recent inspections, 70% of homes rated ‘Good’ meet the higher standards of care required for licensing.
Inspection Reports: These documents reveal the home's strengths and areas for improvement. Look for patterns in inspections, such as recurring safety concerns or insufficient staffing.
Local Reviews: The CQC provides comparisons of homes to others in the area. This will help you gauge how a specific facility stands among its peers and understand its local reputation.
By starting your research here, you build a solid foundation for your search.
Exploring Care Home Reviews on Google
Next, examine Google Reviews for additional insights into care homes.
Leveraging Customer Feedback
Google Reviews can offer perspectives from residents and their families. You can find firsthand comments about personal experiences, which often differ from official reports.
Overall Ratings: Care homes with ratings of 4 stars and above generally indicate a positive setting. According to surveys, 76% of families favor homes with these ratings.
Recent Feedback: Focus on the latest reviews to get the current pulse of the care home’s quality. Changes in management or staff can affect service quality quickly.
Specific Comments: Watch for common themes such as staff friendliness, cleanliness, and food quality, which often highlight the home's strengths or weaknesses.
While every experience is unique, collecting common sentiments can help shape your evaluation.
Utilising Carehome.co.uk
Carehome.co.uk is a robust platform for comparing care homes across the UK.
Features of Carehome.co.uk
Search Filters: Use filters to narrow results by location, type of care, and specific amenities offered.
Detailed Profiles: Each care home features a profile that includes images, services, and contact information, helping you get a good sense of the environment.
User Reviews: Families contribute their insights, sharing both positive experiences and suggestions for improvements. This can provide a balanced view of a facility. Reviews are independent and verified so can be trusted.
Ratings and Rankings: This platform displays average ratings for care homes, which simplifies direct comparisons among multiple facilities.
Leveraging this information can help refine your shortlist of homes for visits.
Consider Comfort and Culture
Every care home has a distinct culture. Look for homes that engage residents with activities aligned with their interests and needs.
Questions to Ask
What activities are available? Consider homes that offer a variety of engaging programs. For instance, a facility with art therapy and gardening clubs can provide stimulation for residents.
How is the staff-to-resident ratio? A lower ratio can indicate more personalized care. Research shows that homes with a 1:5 staff-to-resident ratio are often more effective at providing individualized attention.
What kind of food is served? Nutrition is vital. Investigating meal options can ensure that residents receive healthy, appealing food tailored to their dietary needs.
These elements can significantly enhance the well-being and happiness of your loved one.
Final Thoughts on Choosing a Care Home
Finding the right care home takes careful consideration and thorough research. Using resources like the CQC website, Google Reviews, and carehome.co.uk can critically aid your decision-making process. Knowing the importance of detailed research and preparing effectively for visits allows you to make choices that prioritize your loved one's well-being.
The goal is to find a nurturing environment that meets your loved one’s needs while respecting their dignity. Approach this journey with patience, curiosity, and care, and you will find a home that feels just right. Employing these strategies will better position you to provide your loved ones with the quality care they deserve.
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